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The Zenik team includes a UX designer, frontend and backend developers, a business analyst, QA engineers, an SEO specialist, and a project manager, collaborating to create an efficient insurance platform.
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• 25–30% faster task completion and 20% better performance after redesign.
• User satisfaction increased by 15% and daily engagement grew by 10%.
• Unified design language enabled faster feature delivery and easier onboarding for new team members.
• The platform now scales with new modules and supports further customization.
Complexity at Scale
Legacy architecture and an incomplete design system made the platform difficult to use and nearly impossible to scale. Key pain points included:
• Information Overload: A cluttered sidebar and confusing navigation hindered user efficiency.
• Inconsistency: Fragmented components and spacing slowed down the development of new features.
• Functional Gaps: The existing UI couldn't support critical new modules (Budgeting, Approvals, Risk Ratings).
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Persona
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In-depth interview
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Map
Systems Thinking for Enterprise UI
We didn't just redesign pages; we rebuilt the foundation of how insurance brokers interact with data.
• Token-Based Design System: Defined a unified language for colors, typography, and 10+ core components (tables, filters, cards) to ensure 100% UI consistency.
• Adaptive Navigation: Reorganized the IA into logical categories (Deals, Claims, Reports) with integrated search and quick links.
• High-Density Dashboards: Designed specialized modules for Finance & Treasury, providing a 360° overview of risk ratings and premiums.
Systems Thinking for Enterprise UI
We didn't just redesign pages; we rebuilt the foundation of how insurance brokers interact with data.
• Token-Based Design System: Defined a unified language for colors, typography, and 10+ core components (tables, filters, cards) to ensure 100% UI consistency.
• Adaptive Navigation: Reorganized the IA into logical categories (Deals, Claims, Reports) with integrated search and quick links.
• High-Density Dashboards: Designed specialized modules for Finance & Treasury, providing a 360° overview of risk ratings and premiums.
Sidebar & IA: reorganized navigation into logical categories (Deals, Reports, Partner Management, Limit & Utilization, Claims, etc.), introduced search and quick links
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New flows/pages: delivered dashboards (finance & treasury overview, risk ratings, claims list), partner & premium management, budgeting and approvals
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Ratings
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List of deals