About Project

With SpatialChat, you can get a complete solution for meetings with presentations and lectures, holding interactive video meetings for your audience, reports or online classes.

Duration:

2022-2023

Role:

Product Designer

Enhancing User Engagement with Invite

Problems

Complex Process: The multi-step invitation process was cumbersome and could deter users from sharing virtual spaces.
Limited Options:
Users had limited flexibility in choosing between direct links or personalized emails.
Poor Tracking:
Inadequate tracking and management of invitations caused confusion and inefficiencies in organizing meetings.

Goal

Simplify Process: Streamline participant invitations for a seamless user experience.
Flexible Methods:
Offer direct link or personalized email invitations for various scenarios.
Enhanced Management: Allow tracking and managing invitations within SpatialChat for better control and visibility.

Process

Ideation and Concept Development

The project kicked off with brainstorming sessions, drawing on insights from user feedback, to outline a feature that would make inviting participants effortless and flexible. The team explored various approaches to streamline the invitation process while enhancing user control.

Design and Prototyping

Designers created UI/UX prototypes that integrated the new invitation features, focusing on simplicity and user intuition. These designs were then translated into interactive prototypes for user testing.

User flow

User Testing

A mix of existing and potential new users were invited to test the prototypes. Their feedback highlighted the importance of ease of use, clear indication of invitation status, and the flexibility to choose between invitation methods.

Implementation

With valuable insights from user testing, the development team implemented the "Invite via Link or Email" feature, incorporating functionality for creating, sending, and managing invitations seamlessly within the SpatialChat platform.

Components

Results

· Reduced Effort: Easier invitations, reflected in user feedback and faster meeting setup.
· Higher Engagement: Increased meeting attendance and participant engagement due to a smoother invitation process.
· Positive Feedback: Users praised the flexibility and control, enhancing their overall platform experience.