About Project

With SpatialChat, you can get a complete solution for meetings with presentations and lectures, holding interactive video meetings for your audience, reports or online classes.

Duration

2022-2023

Role

Product Designer

Results

· Reduced Effort: Meeting setup time decreased by 25%, as users spent less time navigating the invitation process.
· Increased Engagement: Meeting attendance improved by 20%, and participant interaction grew by 15% due to the streamlined experience.
· User Satisfaction: 90%+ of surveyed users provided positive feedback, highlighting the enhanced flexibility and ease of use.

Enhancing User Engagement with Invite

Problems

Complex Process

The multi-step invitation process was cumbersome and could deter users from sharing virtual spaces.

Limited Options

Users had limited flexibility in choosing between direct links or personalized emails.

Poor Tracking

Inadequate tracking and management of invitations caused confusion and inefficiencies in organizing meetings.

Goals

Simplify Process

Streamline participant invitations for a seamless user experience.

Flexible Methods

Offer direct link or personalized email invitations for various scenarios.

Enhanced Management

Allow tracking and managing invitations within SpatialChat for better control and visibility.

Process

Design thinking approach

Ideation and Concept Development

The project kicked off with brainstorming sessions, drawing on insights from user feedback, to outline a feature that would make inviting participants effortless and flexible. The team explored various approaches to streamline the invitation process while enhancing user control.

Inviting flow

Design and Prototyping

Designers created UI/UX prototypes that integrated the new invitation features, focusing on simplicity and user intuition. These designs were then translated into interactive prototypes for user testing.

User flow

User Testing and Implementation

A mix of existing and potential new users were invited to test the prototypes. Their feedback highlighted the importance of ease of use, clear indication of invitation status, and the flexibility to choose between invitation methods.
With valuable insights from user testing, the development team implemented the "Invite via Link or Email" feature, incorporating functionality for creating, sending, and managing invitations seamlessly within the SpatialChat platform.

New components in DS